windows 7 service pack 1 fails to install

Is there another step after using the wizard? I tried to download those updates again & received the same message 'update is NOT applicable to your cmputer.' I'm not sure what not being able to download SP1 had to do with Windows Live. I'm not sure what not being able to download SP1 had to do with Windows Live - but while there, I used the microsoft 'fix it'.

' For more information about a known issue with these drivers and with Windows Mail, see Microsoft Knowledge Base article 2505524.' I receive the same message - update is NOT applicable to your computer. I don't have any of those updates & have tried downloading them 4 times, both before & after 'installing' the new version of the graphics driver. Thank you very much for trying to help me Paul. through 8., visit the computer manufacturer's website to see whether a newer driver is available, and then download and install that driver. If you have the Intel integrated graphics driver Igdkmd32.sys or Igdkmd64.sys versions 8.To do this, click Start, type dxdiag in the Search programs and files box, and then press Enter. To check whether you are using the Intel integrated graphics device driver Igdkmd32.sys or Igdkmd64.sys versions 8. For more information about a known issue with these drivers and with Windows Mail, see Microsoft Knowledge Base article 2505524. The versions of the Intel integrated graphics device driver that are known to be problematic are Igdkmd32.sys and Igdkmd64.sys versions 8. Intel integrated graphics device drivers. Windows Updates KB2454826, KB2534366, and KB2533552Ĭheck your Windows Update history to see if these are already installed. I've tried downloading on dif browsers & I'm at a loss & feel the computer may now be vulnerable to infections w/o sp1. I've gone through all the self help at Microsoft & downloaded again the hotfix update. I even disabled MSE, turned off my firewall & install still failed. I'm running MSE & do longs scan weekly as well as scan all drives with Maleware bytes (free version) each week. The message I receive is my security software may be interfering with the installation. I've never had a virus & I scanned with Microsoft's Safety scanner last night. argh! Both techs wanted me to subscribe to Microsoft paid tech service.

One wanted to know why I want IE11 when I had IE9 & if I bought Windows 8 it would solve my problem. I've had 2 of the 'free' techs try to assist me with NO luck. Yes, I use automatic updates & even Microsoft can't explain why I never received this important update. You have to have SP1 prior to downloading IE11 or IE11 will not install. I didn't realize I didn't have the update till I tried to download IE11. I have a Dell Inspiron laptop with 8 GB purchased the month SP1 came out. I've been trying to install SP1 for Windows 7 64 bit for months with NO luck.

Windows 7 service pack 1 fails to install